Absolutely underrated gem in Naples. All staff were kind and prompt with attention to questions. Pool was well maintained, gym is small but efficient, shuttle was prompt. The facilities were clean and the double full bed rooms were spacious. No noise from other rooms or outside disturbances. Highly recommend and would stay here again.

We absolutely loved this hotel initially. Staff was great, lobby coffee was delicious and the hotel overall was gorgeous. We rated it 3/5 due to rooms needing some updating. The AC unit was so loud every time it would turn on. It kept me up every night. Vacation should be relaxing and easy to catch up on sleep. It’s a shame that they are so loud, because the property is great. Many other reviews said the same thing but we ignored it and gave them a chance. I really hope they fix this issue, because we would definitely become regulars! Also they offer breakfast but they only have omelettes in the busy season and not in the summer. That was a let down. It’s just pancakes, waffles and yogurts and donuts. Not much protein unfortunately.

My wife and I had a wonderful stay at Inn at Pelican Bay. The hotel has a mini-resort vibe, the staff is extremely friendly, and Tonie, the concierge, booked us excellent dinner reservations each night. Enjoyed the live music during breakfast and the laid back vibe. Would highly recommend if you’re in the Naples area.

Nice hotel in Naples that I’ve visited several times. I usually target a lake view room with a balcony which enhances the experience. Breakfast is a highlight with the omelet bar and live guitar music making for a great start to the day. The covered outdoor seating area is a perfect spot to sit when the weather’s nice. The style is more traditional and it can get expensive during peak season, but the welcoming staff and consistent service make this a reliable base when I’m in the area.

This is the best hotel in town for the price- really at any price! Wonderful experience! Their attention to detail is extraordinary!!! The full breakfast every morning and is fantastic and included in your stay. Free shuttles run during the day to the beach. A real find!!!!!! Remodeled rooms are very nicely done.

Amazing boutique hotel with great rooms. Perfect location only 1 mile to the beach with free shuttles to take you there with chairs, towels, and an umbrella! WOW! We also loved the pool, the full breakfast along with live music being played. The bar is small but ample and cozy for being with old friends or meeting new ones. Can't wait to come again!

We enjoyed our visit to the Inn at Pelican Bay. The first person you meet is Kenal, a very friendly and helpful doorman and van driver! We loved the outdoor area and large shaded porch. The room could use some updates - ours was dark and decorated in black and gold- not the ambiance I was expecting. A good mattress pad would go a long way on the bed!! The balcony was great with a lovely view of the fountain and the beach skyline!

Super convenient location; easy walking area. Beautiful hotel with a staff that shines even brighter! So kind and helpful! Lovely breakfast and pool area. Highly rec!

Ok let's start with the good before we get to the reality of the situation. Good mattress and great shower, that's it. Checkin process is terrible, nobody was there, line and a wait. Like your at an inn in vermont and everyone went skiing....The hotel is dated, one elevator means your always waiting and the place is just plain simple. For $600 a night you'd expect a bit more. The bar is really weak, I counted like 10 bottles, no excitement and no food, dingy and feels like a Hilton Garden Inn. Crazy humming noise every 30 seconds all night, enough to drive you mad. No clue where it was coming from. OFC, when we went to checkout nobody was at the desk, shocking. They are all nice and friendly when you see them, problem is just finding anyone when you need them. I would say you can do much better than this place and it's surprising considering the marketing saying that its the #1 hotel in Naples. Hahahahhaha yeah they got us on that......Bravo guys.

Our initial check-in process was lackluster. The front desk person working was not the kindest and did not greet us upon arrival. She was very cold and a bit rude. With that said, the doorman who was working at the time was absolutely phenomenal! Highly personable, cared about our luggage, asked how our trip into town had gone so far, while getting us to our room efficiently while maintaining professionalism. Throughout the week the evening staff seem to be a little disgruntled and frazzled. Overall, it was a very nice stay. The pool and fire pit were great additions. The rooms could use a little bit of updating, but their overall feel was very clean and Comfortable. Yes, I would recommend.