What a beautiful experience!! I highly recommend everyone to visit peaceful Naples and stay at the Hyatt. The hotel is clean, the room was perfect and had everything we needed. The view from our room was to the water and it was simply relaxing. The hotel is in perfect location (a walking distance from the 5th Ave), or 2 min drive.. a big thank you to DJ from the front desk for welcoming us and suggesting “Grappino” - a great spot for breakfast/lunch. Would love to visit again! ??

We came for four days during Christmas’ brake. The room was clean great mattress but pillows were small and unfriendly. No free water bottles. The TVs had old channels with no internet access or streaming services. We tried the restaurant and it was average. There is a large pool but we didn’t try it. It was close to 5th Ave and shopping area. Next visit we may try a different hotel

I enjoyed the stay where you can look up from the pool and watch the planes from the Naples airport take off and land. Yes there is the noise pollution from the airplanes along with some magnificent views. The room was nice with an outdoor seating area for 2. There is an outdoor pool and hot tub along with boat rentals right on site. I k ew someone in the area that allowed for me to be picked up on the water and watch the sunset from the gulf. Amazing. They have a workout room and restaurant along with free breakfast. Yes laundry on the 3rd floor great machines to wash the sand off from the beautiful beaches. You will pay for parking $27 a day in covered garage. You can rent bikes on site where the front desk will provide helmets. Definitely stay here again walk to many restaurants

The location is perfect. The hotel clean and full of amenities. From the pool to the gym area everything was great. The only negative thing was the included breakfast it was honestly so bad (quality/taste) that we could not eat it.

I stayed here for my birthday trip and, unfortunately, the experience fell short, especially for a $300/night stay. I booked a room that was pictured with a balcony and bay view, but when we arrived, we were told that our room didn’t actually face the water. Since it was a special occasion, the only option they offered was a room with two queen beds, which was pretty awkward for a couple. The balcony view was beautiful, but the room setup was definitely not what we had hoped for. I also mentioned multiple times that this was my birthday trip, yet the acknowledgment was minimal. When I picked up a birthday gift a friend dropped off, one receptionist casually said “happy birthday,” but that was it. I did not expect anything extravagant, but in hospitality, little touches go a long way. No small gesture, no welcome drink, nothing. For a Hyatt, I expected at least a tiny bit more effort on a special occasion. On top of that, the in-room amenities were extremely basic: no toothpaste, no bathrobes, no bottled water, and the fridge didn’t even work. Breakfast was also very limited and nothing memorable. The only real positives were the location and the friendly staff. Other than that, the overall stay felt very mediocre for the price, especially for a birthday trip I had really looked forward to.

I've been staying here for 3 years now. Convenient location to many shops and close to the beaches. Nice pool and nice views. The breakfast spread is awesome. You can walk over to Tin City. 5 minute ride to beach access and shopping. Boat rentals all around the hotel. Restaurant in house. Covered parking. Staff is always friendly. I've never had a bad stay here.