Very nice hotel, location is perfect, rooms are clean and the hotel is very nice. Staff is very professional, DJ is a very nice person at check in. Overall the experience was super good. Only negative review is about the $30.00 parking fee every day. I never paid parking fee at any hotel and I would stay there anytime if parking fee was not charged. That’s a deal breaker since the hotel is espectacular. Please consider lowering the price for parking or not charge at all.

I cannot say enough good about this hotel. We were greeted so kindly at the front desk when we arrived our room Was promptly assigned and the staff was so kind everyone we have met at this hotel has gone out of their way to make our stay wonderful. The breakfast is phenomenal and Anthony. The manager goes out of his way to make sure you are happy and comfortable. The bar is fantastic and the pool is so refreshing and everything is so clean. I would not ever hesitate to come here. There is a young man from Jamaica his name is DJ That works the front desk and does other miscellaneous chores in the hotel. He is just so friendly and so kind I would come back just to see him.

The hotel is in a great location walking distance to shopping and restaurants. But you don’t even need to leave the hotel, as it offers great food, service, and amenities. Most of all , very clean. The staff is extremely welcoming and friendly. Tamara at the front desk greeted us and through the whole weekend she was very professional , friendly and accommodating. Anthony the food and beverage manager is also very accommodating. All is good. I highly recommend staying here. Get a room view of the River.

We recently hosted our daughter’s graduation party at the Hyatt House Naples and had a fantastic experience from start to finish. The food was excellent, the staff was incredibly friendly and attentive, and the entire event went smoothly. A special thank you to Tracy, the event planner, who was wonderful to work with throughout the entire process. She was responsive, organized, attentive to details, and genuinely cared about making the event special for our family. We had around 50 guests and received so many compliments on the venue, service, and overall atmosphere. Highly recommend Hyatt House Naples for anyone planning a family event or celebration.

Great hotel in a very convenient location. It is within walking distance to restaurants and 5th Avenue, and only about a 15-minute drive to the beach. The pool area was one of our favorite parts — large swimming pool, bar, beautiful atmosphere, and a nice view of the river. There is something special about sitting there and watching the planes passing over the hotel as they prepare to land. For some people this might be a downside, but for us it was actually fun and added character to the stay. It did not disturb our sleep at all. We really enjoyed our stay and would definitely come back ????

If I could give this hotel more than 5 stars, I absolutely would! From the moment we arrived, everything exceeded expectations. The rooms are stunning, the views are absolutely incredible, and there is so much to do around the hotel that you never run out of things to enjoy. The complimentary breakfast was phenomenal with so many great options, and the pools were beautiful and relaxing. One of my favorite touches was having waitresses bringing drinks right to the poolside, it truly felt like a luxury experience. Every single detail about this hotel was amazing, and the staff made the entire stay even better. We left extremely happy and already can’t wait to come back!

We've been working in the area and just finished our fourth visit to this lovely hotel. My husband and I loved every aspect of our stay. The hotel is modern and clean. The rooms are spacious and the views of the marina are gorgeous. The breakfast is delicious and bountiful. The most amazing part however is the service. Everyone we encountered was delightful and knowledgeable. Suzette at the front guest is so lovely, she's an integral part of what makes Hyatt House so special and we appreciate her so much. Rebecca at the bar is delightful. Such a lovely experience and we can't wait to return.

Hotel was nice with a good pool and clean but the surprise $30/day parking really soured the experience. For a 3 night stay you’re looking at a surprise $100 fee. I would recommend just putting it in the price of the room. Parking is not scarce so there is really no need for the charge other than to price gouge. Average hotel overall. Breakfast was better than most so that is a plus. I would honestly recommend staying elsewhere

We were here in Mid April 2026. We were first greeted by the girl at the front desk with a great smile and laugh.Her name was Tamara, and I asked because she was so sweet and friendly. We were on the 3rd floor and it was a long walk to the room, so you may want to ask for a room near the elevator. The room was great and more important it was Clean. The women doing house keeping were even friendly as we passed by them in the hallway. The view of the water was very nice. The bed was comfortable but I didn't care for the pillow. Other than that, it was a great room. We had a question regarding people we were meeting and another sweet woman at the front desk, Suzette was able to help and she was very friendly to my wife and I. In the afternoon we had a lunch pool side and the food was good. We had breakfast in the morning there and it is a very nice spread. Just about something for everyone. I didn't hear one complaint about the food from our group. This is an extremely well run hotel with great staff, a gem! Hope everyone enjoys this Hyatt as much as we did.

I will be back! What a wonderful hidden gem! Located right across from Tin City and a quick ride to the beach and 5th Ave. The pool was beautiful and overlooked a river. And the staff was super friendly and helpful. Oh! Free breakfast too! Loved my stay!